Simon Baynes, the Member of Parliament for Clwyd South, visited IT-Pro Support in Llangollen on Friday 27th October to meet with owner David Pinel and learn about the business as they celebrate their 20th year in operation.
IT-Pro Support, located in the Malthouse Business Centre in Llangollen, provide IT support and maintenance to 80 clients across North Wales, Cheshire, and Shropshire, including businesses in Wrexham, Chirk, Mold, Queensferry, Oswestry and Ellesmere. Since 2003, when the business opened in the then new Malthouse Business Centre, IT-Pro Support has grown to include eight full time staff members. They now offer a range of services to clients, including managed security and a 24/7 hotline for client-queries, hosting for client websites, backup and recovery services and expertise in Microsoft 365.
During his visit, Mr Baynes and David Pinel discussed the services they offer to businesses and their plans for the future. These include their marketing strategy and use of social media, along with software development. Additionally, they discussed measures to improve broadband speed locally.
Speaking after the visit, David Pinel said:
“As one of the founders and owners of IT-Pro Support, I am thrilled to reach 20 years in business. This milestone is a testament to the unwavering dedication and expertise of our talented team. We believe that our care and support make a significant difference in our client’s businesses, and this accomplishment underscores our commitment to innovation and customer care.
I extend my sincere gratitude to our hardworking team for their relentless efforts and to our valued clients and partners for their trust and collaboration. This achievement is not just ours; it reflects the collective passion and commitment that defines IT-Pro.”
Mr Baynes, speaking after his visit, said:
“IT-Pro Support are a fantastic local business whose work enables many other companies and businesses in North Wales and Shropshire to thrive and grow thanks to their excellent IT support.
It was a pleasure to meet David Pinel and to learn about how IT-Pro Support have grown in the last 20 years and of their plans for continued expansion as high-quality IT-services become an ever more valued part of a business’s daily running.”
